Command Center
Today's snapshot — updated live
Calls Today
47
↑ 12% vs yesterday
Appointments
12
↑ 3 new today
Revenue Today
$4,820
↑ 8% vs avg
Open Invoices
3
— no change
Agent Status4 Active
- Phone Agent47 calls handled todayActive
- Scheduling Agent12 appointments todayActive
- Accounting Agent3 invoices pendingAttention
- CRM Agent2 follow-ups queuedActive
Live Activity
- Call answered — customer asked about oil change pricing.2 min ago
- Appointment booked — Sarah M. for Thursday 10am.8 min ago
- Invoice #1042 flagged — Dave's Plumbing $340 overdue.22 min ago
- CRM follow-up sent to Mike T. — last visit was 6 months ago.1 hr ago
- New lead captured — tire rotation inquiry via chatbot.1 hr ago
Recent Calls
| Caller | Time | Duration | Outcome | Agent |
|---|---|---|---|---|
| (555) 204-1187 | 2 min ago | 1m 22s | Resolved | Phone Agent |
| (555) 391-0042 | 1 hr ago | 2m 08s | Booked | Phone Agent |
| (555) 877-3300 | 2 hr ago | 0m 54s | Resolved | Phone Agent |
| (555) 103-9921 | 3 hr ago | 3m 17s | Escalated | Phone Agent |
| (555) 648-2204 | 4 hr ago | — | Missed | Phone Agent |